Terms Conditions
1. Introduction
1.1 This Agreement, along with the Company’s Risk Disclosure Document (referred to as the “Agreement”), governs the relationship between the Client and Grow Up concerning transactions in foreign exchange, equities, indices, and other instruments (“Forex Trading”), via the Company’s trading platform (“Trading Platform”) and other services offered by the Company (“Company Services”).
1.2 There are no fees for withdrawals or deposits made via credit card.
2. Trading Account
2.1 The Company will open a trading account (“Trading Account”) for the Client, contingent upon the Client’s registration with the Company and the provision of accurate, complete information, including identification documents such as an identity card, passport, a copy of the credit card (with the last four digits visible and excluding CVV), and proof of address (recent utility bill). The Client authorizes the Company to act on requests, directions, or messages that appear to come from the Client without verifying the authenticity or identity of the sender. The Client must promptly inform the Company of any changes to the provided information.
2.2 The Company may act as a mediator, covering the Client’s transactions through different brokers, or act as a market maker and be the counterparty to the Client’s transactions. The Company does not act as an agent or trustee for the Client. The Client is solely responsible for the performance of their obligations under this Agreement.
2.3 Use of the Trading Platform is granted to the Client under a limited, non-transferable license. The Client cannot transfer or allow others to use this license or the Client’s account.
2.4 The Trading Platform and Company Services are available only to individuals over the age of 18. The Client must ensure they have no legal or other impediments preventing them from using these services.
2.5 Only individuals aged 18 or over may use the Company’s services.
3. Margin Funds
3.1 Transactions can only be executed on the Trading Account if sufficient funds are available to cover all results, including losses, commissions, and fees. These payments will be automatically deducted when due.
3.2 For CFDs or other trades related to underlying securities, the Client will not have ownership rights such as dividends, voting rights, or other privileges related to the underlying asset. Transactions may be adjusted based on events affecting the underlying asset.
3.3 Deposits via bank transfer or credit card must be made from the Client’s own account. The Company may reject deposits if the details do not match those of the Trading Account.
3.4 The Company ensures the careful handling of the Client’s funds and may use them to cover transactions or obligations.
3.5 The Company may block the Client’s account if fraud or illegal activity is suspected.
3.6 Withdrawal requests will be processed in the same currency and account as the original deposit. If the Client fails to provide the required bank details for a bank transfer, the Company may cancel the request within 5 working days.
3.7 The Client warrants that Margin funds do not originate from illegal activities.
3.8 The Company may cancel withdrawal requests if, at its discretion, the balance is insufficient or the Client has not completed the required verification.
3.9 The Client must deposit additional funds if there are insufficient funds to cover commitments; otherwise, the Company may close positions.
3.10 Withdrawal requests must be made via the Company’s website.
3.11 Withdrawal requests will be processed within seven working days, minus any applicable fees.
3.12 The Company may cancel a withdrawal request if the Client is not verified or if the remaining balance does not meet margin requirements.
3.13 The Company is entitled to collect fees directly from the Trading Account.
3.14 The Company will not provide material evidence for a Transaction until it is closed.
4. General Bonus Policy
4.1 The Company may grant a trading bonus at its discretion, subject to terms outlined by the Company.
4.2 The bonus will be calculated as a percentage of the deposit and granted on a one-off basis.
4.3 The bonus will become withdrawable once a certain amount of trading is completed, as determined by the Company.
4.4 The Client may withdraw the bonus or profits once the required trading volume is achieved.
4.5 If the Client withdraws funds before meeting the required target, the bonus and profits will be forfeited.
4.6 The Company reserves the right to modify the bonus conditions at any time.
4.7 Transactions that violate the terms during or after the bonus period may result in cancellation of the bonus.
5. Social Trading
5.1 The Company may activate the “social trading” service for the Client.
5.2 Social trading allows the Client to follow and copy trades from other Traders.
5.3 The Client can copy transactions based on either fixed volume or a percentage of allocated funds.
5.4 The Client may close any copied trade independently at any time.
5.5 The Company does not guarantee the success or accuracy of any Trader’s performance.
5.6 The Company is not responsible for the performance or methods of the Traders.
5.7 The Client is responsible for monitoring their account and risk level.
5.8 The Company does not supervise the performance of the service or the Traders.
5.9 The Company does not guarantee uninterrupted or flawless service from the social trading system.
6. Fees and Charges
6.1 The Company charges fees for executing transactions and may earn revenue from spreads.
6.2 Islamic accounts may incur a fee if trading is suspended for more than two days.
6.3 Fees for deposits and withdrawals may range from €25 to €50 per bank transfer.
6.4 Inactive Accounts may incur a fee if no trading activity occurs for a specified period.
7. Trading Conditions
7.1 The Trading Platform allows transactions in different currencies and CFDs.
7.2 Transactions are renewed every night at 22:00 GMT.
7.3 A transaction ends when the Client closes it, the stop loss or take profit is met, or the account balance is insufficient to cover the transaction.
7.4 Orders can be placed through the Trading Platform, email, fax, or phone, as specified by the Company.
7.5 The Company does not allow certain prohibited trading practices such as illegal scalping or arbitrage.
7.6 The Company relies on orders and instructions from the Client without further verification.
7.7 Orders may be canceled if not yet executed or as otherwise agreed by the Company.
7.8 The Company may set limits on account activities at its discretion.
7.9 The Company has the right to cancel or correct transactions due to errors, malfunctions, or breaches of the Agreement.
7.10 The Company may offer benefits or subsidies to the Trading Account, subject to changes at the Company’s discretion.
7.11 The Client is responsible for understanding the trading conditions of assets.
8. Types of Orders
8.1 Buy and Sell Orders are executed at available prices on the Trading Platform.
8.2 Limit Orders specify a maximum or minimum price at which to buy or sell.
8.3 Stop Loss Orders limit the Client’s loss by closing a transaction at a predetermined price.
8.4 Take Profit Orders close a transaction when a certain profit level is reached.
8.5 Stop Buy and Stop Sell Orders execute based on future price conditions.
8.6 The Company does not guarantee execution at the specified price in certain conditions.
8.7 Rollovers or Swaps occur automatically with associated interest differentials.
8.8 Margin Calls require additional deposits if the Client’s margin is insufficient.
9. Use of Data and Protection of Privacy
9.1 The Client’s personal data is used solely to open and manage the account, protected by EU laws.
9.2 The Company retains customer information to provide services while maintaining confidentiality.
9.3 Customer information may be disclosed for internal use, legal obligations, fraud prevention, or to protect the Company’s rights.
9.4 The Client grants permission for marketing and promotional communications.
9.5 The Company may record communications with the Client.
9.6 The Company may receive or pay commissions to business associates.
9.7 The Company’s website may use “cookies.”
10. Risk Disclosure – Financial Knowledge of the Client
10.1 The Company does not advise on the profitability or tax implications of any transaction. The Client is responsible for understanding the risks of trading.
10.2 The Company provides market information but does not guarantee its accuracy or completeness.
10.3 The Company is not obligated to assess the suitability of transactions for the Client.
10.4 The Client is responsible for taxes related to their trading activity.
11. Account Balances
11.1 Account balances are displayed on the Trading Platform.
11.2 The Client must monitor their trading account and notify the Company of discrepancies. Reports will be deemed accurate unless disputed upon receipt.